Free Continental U.S. Shipping on Orders Over $100 + Free Returns* (Excludes AK, HI, and U.S. Territories). Order before 1PM PST for same-day dispatch.
Shipping & Delivery Policy
Free Shipping & Destinations
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Continental U.S.: We offer free standard shipping on all orders over $100.
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HI, AK, & U.S. Territories: Shipping rates for regions outside the continental U.S. are calculated at checkout based on weight and destination.
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International Shipping: We do not ship internationally at this time.
Processing & Transit Times
All orders ship from our Southern California warehouse via UPS, FedEx, or USPS.
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Same-Day Shipping: Orders placed before 1:00 PM PST (Monday – Friday) ship the same day.
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Standard Processing: Orders placed after 1:00 PM PST or on weekends/holidays will ship the following business day.
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Estimated Delivery: Most shipments arrive within 1–6 business days.
Tracking Your Order
Once your order has been processed, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for the carrier to update the status of your shipment.
Delivery Address Requirements
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Address Accuracy: Customers are responsible for providing a correct and complete shipping address. Costs for rerouting or reshipping due to an incorrect address will be the customer's responsibility.
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P.O. Boxes: While USPS delivers to P.O. Boxes, UPS and FedEx typically require a physical street address. If a P.O. Box is provided, your order may experience delays.
Missing, Lost, or Damaged Packages
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Reporting Damage: Please inspect your package upon arrival. Any damage must be reported within 48 hours of delivery with photos of the packaging and product.
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Lost Packages: If tracking shows "Delivered" but you have not received your package, please contact the carrier directly. We are not responsible for packages once marked as delivered.
Order Changes & Cancellations
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Immediate Action Required: Because we prioritize same-day shipping, changes or cancellations must be requested immediately.
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Post-Shipment: Once an order has been processed or a tracking number has been issued, the order cannot be canceled or modified.
Customer Support
If you have any questions regarding your shipment, please contact us:
